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Can I freeze my subscription to The Label?

Active, licensed Pros who are currently subscribed to The Label can request a 30, 60, or 90‑day freeze. This option is designed for extenuating circumstances such as major life changes, hardship, relocation, a teaching break, or medical needs. Your subscription must not be past due to request a freeze.

When a freeze is applied, your instructor license stays active. Billing is paused and access to The Label is temporarily unavailable during the freeze period.

You can reinstate your license at any time by logging back into The Label. Once the freeze period ends, billing resumes automatically and your access returns.

If you would like to freeze your Label subscription, visit My Account inside The Label, scroll to the Membership section, and select Freeze Plan.

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