ABOUT POUND®

POUND is the world’s first cardio jam session inspired by the infectious, sweat-dripping fun of playing the drums. Based in Los Angeles, CA, we have a network of over 15,000 instructors teaching classes across 70 countries.

We aspire to change minds before bodies and use beat to launch people to new heights of self-worth, happiness and human connection.We turn workouts into Jam Sessions and balance into a lifestyle. We’re not afraid to turn up the volume -in class, as humans, or in life.

We pride ourselves in being an extremely fun and dynamic work environment with competitive benefits, regular fitness classes and group activities, openness, respect and above all else, heart. Come MAKE NOISE with us!

CUSTOMER EXPERIENCE MANAGER
‘Pro Concierge’
Position Summary

Our 16,000 Pros bring the POUND workout to hundreds of thousand participants each week. As the Pro Concierge, you’ll work alongside our HQ team to go above and beyond to provide support, develop friendships, the POUND instructor experience and be the ultimate liaison for our growing community of Pros.

Role & Responsibilities

  • Serve as a liaison between our growing community of licensed instructors, POUND Pros, and POUND HQ, communicating Pro needs across all departments
  • Ensure the highest level of support is provided to our Pros with the goal of building and sustaining long-term relationships with our Pro Community
  • Proactively welcome new Pros to the brand ensuring that they had a positive training experience and that they are equipped with the tools necessary to begin teaching POUND classes
  • Work with the marketing department to develop Pro-specific content and communication
  • Work alongside the Director of Education to spearhead initiatives that seek to improve and positively impact the Pro educational experience
  • Act as the direct point of contact for our dedicated team of brand ambassadors, providing each with the support, tools and information needed to be successful in promoting the POUND brand and mission.

Experience & Skills

  • Bachelor’s Degree or formal education, certifications and/or an extensive background in Exercise Science
  • Familiarity working in a customer service environment answering high volumes of inquiries via phone, email and social media
  • Knowledge, experience and ability to successfully define problems/solutions, collect data, establish facts and draw valid conclusions
  • Passion and skill for working in a fast-paced environment that is always evolving
  • Strong verbal and written communication skills
  • ‪Ability to manage, organize, and execute events and multiple projects
  • ‪Proficient in Microsoft Office Suite


APPLY HERE

EXECUTIVE ASSISTANT

Position Summary

As the Executive Assistant, you will be responsible for providing support to the CEO and executive team while managing the daily office operations and helping to cultivate our unique company culture.

You will be responsible for assisting the CEO in creating an environment that encompasses the POUND lifestyle and brand image, as well as providing general administrative support with scheduling, travel coordination, and project planning, as well as facilitating a fun, efficient, and highly productive work environment.

Role & Responsibilities

  • Manage CEO’s calendar, including the scheduling of meetings, offsite appointments, and conference calls
  • Arrange complex and detailed travel plans and itineraries; compile documents for travel-related meetings as needed
  • Regularly meet with the CEO to review ongoing project statuses and upcoming meetings/events as well as discuss future goals and initiatives
  • Prepare expense reports and reconcile AMEX monthly statements
  • Occasionally assist CEO with personal errands & miscellaneous requests
  • Oversee and support all administrative responsibilities to ensure smooth operations in our fast paced office
  • Report and work to fix/resolve all equipment and facility issues, repairs or inquiries
  • Organize and schedule offices meetings, appointments, and manage company calendars and conference room booking process.
  • Accept and deliver all mail, packages and food deliveries.
  • Oversee the office technology and communication systems and support providers
  • Foster our company culture through planning and executing incredible internal and external events such as weekly workouts, company celebrations, company retreats, special events, office-wide meetings, and other special projects
  • Manage ordering, inventory and budget for office supplies
  • Organize and assist with new team member onboarding orientation
  • Be available and ready for unexpected daily needs of office and team

Experience & Skills

  • Bachelor’s Degree
  • Workplace experience as an executive assistant, personal assistant and/or office manager
  • A magnetic personality, sense of humor, get-it-done attitude, and high level of ownership.
  • Resilient, and easily adaptable to change.
  • Self motivated, professional and able to problem solve independently.
  • Stellar project manager that sees things through to completion.
  • Excellent verbal, written and listening communication skills.
  • Proficient in Microsoft Office applications and knowledge of Adobe Suite (InDesign, Photoshop, Illustrator)
  • Must have reliable transportation in order to conduct office related errands, source vendors and set-up events.


APPLY HERE

CREATIVE / GRAPHIC DESIGNER

Position Summary

Currently seeking a rockstar creative to produce compelling content and marketing materials through video, photography and design. Work covers digital, print, video and apparel.

Role & Responsibilities

  • Act as lead designer on all advertising, marketing and brand materials, including digital, print and event assets
  • Assist marketing team in concepting and designing event experiences and activations
  • Organize and assist in concepting, styling and (in some occasions) photographing all content shoots
  • Help develop ongoing brand guidelines and service partners with necessary creative assets
  • Document (through photo & video) various events and trainings that POUND is leading or participating in
  • Assist in apparel design & development as needed

Experience & Skills

Minimum 2 years experience working across several creative modalities, including photo, video and graphic design. Must be familiar with Adobe creative suite, photo & video editing and have experience in visual storytelling for brands.


APPLY HERE

Please include your resume, portfolio link and salary requirements.

MARKETING INTERN

Position Summary

We are looking for an eager, passionate individual to join our growing marketing team as our Marketing Intern! Our ideal candidate is someone who loves storytelling, social media, is creative and thoughtful when interacting with our online communities and is a rockstar at building relationships.

As a Marketing Intern, you will work on a variety of marketing projects, including public relations campaigns, brand marketing, social media activations and other digital marketing related duties.

Role & Responsibilities

  • Helping with the organization of the department
  • Support the marketing team in daily administrative tasks
  • Collaborate with the team on marketing initiatives, including content calendars
  • Assist in e-commerce and merchandise needs
  • Collect quantitative and qualitative data from digital and social marketing campaigns
  • Assist in creating social & digital content for blog posts, email communications and social channels
  • Assist on photoshoots, events and marketing activations (both live and online)
  • Monitor social channels to identify content trends and engage with the pulse of the POUND community

Experience & Skills

  • Must have a reliable mode of transportation
  • Experience with Adobe Creative Cloud a plus
  • Knowledge of all social media platforms
  • You thrive in a collaborative, team environment
  • You have a love for storytelling
  • You’re a self-starter and a problem solver
  • You’re a creative out-of-the-box thinker


APPLY HERE